Order processing: daily 9:00am - 6:00pm (Kiev time).

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PAID flower delivery from 99 UAN
In the morning* (9:00am-11:00am) - 199 UAH.
- Overnight shipping* ( 20:00pm-22:00am) - 300 UAH. (the orders are executed only with pre-payment)

Delivery in exactly specified the day time (11.00am - 6.00pm) is 199 UAH.
*** Shipping in the early morning and overnight shipping must be made before 18.00 on the previous day.

- Delivery to the suburbs (20 km from the city) is 300 UAH.
- Delivery to other cities of Ukraine can vary depending on the remoteness from major cities, the price from 70 UAH.
- If you do not find your city/village in the list of delivery cities on our website you can place an order for the appropriate area. Delivery charge for areas unified and takes into account the delivery distance up to 50 km from the regional centers. If your location is outside the 50 km zone, contact the operators chat will tell you the exact shipping cost of your order.
- Gift delivery without bouquets is possible  - the tariff of delivery  will be calculated automatically in your shopping cart

Areas outside the free delivery area: khotiv, Novoselki, Sofiyivska and Petropavlivska borshchagivka, kotsyubinskoe, Pushcha Voditsa, Chaiki, Bortnichi, gardens Osokorky.

- For urgent delivery, please contact operator by phone +38(063) 219-84-02

- Prices for International delivery of flowers coordinate, please, with operator.

- We deliver your bouquet of flowers to Kiev or another town in Ukraine and the world in a specified time period.

- We guarantee You confidentiality and non-disclosure of information that You provide us for order processing.

- We will contact You via the specified phone number or e-mail as soon as the delivery will be made. If you specify a contact phone number of the recipient, our courier will contact him only when absolutely necessary, for example, experiencing serious difficulties to deliver flowers to the exact place.

-If the address is wrong or the recipient is not in place and there is no way to bring the flowers to relatives, neighbors, the Concierge, the cost of re-delivery is from 50 UAH. The maximum waiting time of the recipient 15 minutes. Re-delivery is carried out within 24 hours after the first. The third time the delivery is not made, the order is considered completed.
You can be assured our couriers and office staff in any case will do everything possible to ensure that the bouquet found its recipient.

- Flower delivery at March 8, February 14: you always want that family and friends are not left without gifts especially during the holidays. To be sure that Your order will be completed in time, we recommend you to select flowers, gifts in advance. Make a reservation and be sure that morning, the people close to You will be really festive.
Floral holidays (March 6-9, 13-14 February, the New Year) flower delivery on exact time is not possible. There are such intervals of delivery times
- morning 6.30am-9.00am
- working hours 9.30am - 5.30pm
evening 6pm - 11pm
Delivery is carried out to the address specified in the order form, if the recipient is not in place, a bouquet will be left to relatives, friends, the Concierge, colleagues at work, our couriers will do everything possible, what would the bouquet found its recipient, delivery to another address is not provided. Photo delivery is not performed.
We reserve the right to make a pre-call on public holidays and between the numerous delivery services.

-Flower delivery to Ukraine and the world is carried out after receipt of payment.

In case you need to deliver flowers urgently - in the next few hours, please contact us by phone and our staff certainly will help you.

-Send flowers by phone number: can we contact the recipient of the bouquet and arrange delivery.

- Flowers this is a seasonal product, with a variety of colors and shades. If there is not a particular variety or color at the time of delivery, the company reserves the right to substitute similar product of the same or higher quality and price. Wrapping may be varied.

Order processing: 9am - 6pm.
Orders placed after hours will be processed first the following day. If you are booking in the evening (at night) on the morning of the following day, please wait for confirmation of possibility to fulfil the order from the Manager. Otherwise Your order may be rescheduled for a later time. For urgent orders please use all possible communication channels - Skype, icq, phone.

*conditions of delivery in the days of mass consumption (12-14 Feb, 7-9 Mar)
-work they go to the only pre-paid orders
-shipping is done in the selected period of time, orders for the exact time not met.
-changes/corrections to the order are accepted till 6pm of the previous day
-report/information on the execution of orders are only available in automatic mode - mail or SMS
we will do everything possible to ensure that this day was really festive!

Rules and conditions international flower delivery.

orders for international delivery will be accepted no later than 48 hours before the date of delivery
-we deliver the bouquets in the course of the working day, delivery at a specific time is not carried out, we can only recommend the time of delivery.

- bouquets and flower compositions are made in a professional floristic salon in the city of delivery according to our flower catalogue
- in many countries flower delivery service are closed on Sunday and national holidays, the delivery of Your bouquet can be postponed to the next day.
if certain varieties or colors color/package is not available in a particular country at the time of ordering, the components of the bouquet can be replaced with flowers of the same quality or higher quality
- photos from the delivery are not guaranteed
- cancellations are possible no later than 48 hours before the date of delivery
- text birthday cards - no more than 200 characters, only Latin letters (for flower deliveries to countries outside the CIS)
- if the delivery address is listed accurately, or the recipient is not in place at the time of delivery, the flower delivery can be carried out late and the bouquet can be handed over to neighbors, relatives, work colleagues.
- the bouquet will be made in accordance with the traditions of the local floral schools in the country of delivery.
- confirmation of execution of delivery (taking into account the difference in time and mode of flower salons of the world ) can take significant time, we will notify You as soon as we receive a report from our partners abroad.

- in cases if the recipient is absent upon delivery, the order may be left on the doorstep, at the reception of the hotel, handed over to colleagues, relatives etc If this is not possible, the recipient will be transferred to the user upon receipt of the order. The best way to transfer the order, the courier chooses their own based on the actual conditions at the delivery address.
- in cases when it is not depending on us reasons (lack of a recipient not valid/ not a valid address, failure or inability to obtain gift recipient, etc) the bouquet is returned to the store at the place of execution and stored within 48 hours. After that, the order is sent for disposal, the order is considered completed.

company reserves the right to refuse the client in the provision of services of delivery without explanation.

This is the General rules, our staff is always ready to consider Your situation individually and make every effort to ensure that Your flowers were delivered on time!

Order processing: 9.00am - 6.00pm.
Orders placed after hours will be processed first the following day. If you are booking in the evening (at night) on the morning of the following day, please wait for confirmation of possibility to fulfil the order from the Manager. Otherwise Your order may be rescheduled for a later time. For urgent flower orders in please use all possible communication channels - Skype, icq, phone.

Gift delivery
products from the "gifts" are in addition to the basic order - flowers not delivered separately.

When ordering, you accept the terms and conditions of delivery.

Kievflower - network of floral shops and flower shops worldwide! Place your order on delivery to our courier service of flower delivery you get:
- guaranteed fresh flowers and bouquets;
- quality delivery, professional packaging;
- report on the accomplished work;
- competent advice chat operators;

The complaint.
Claims for the quality or delivery of flowers are accepted within days after delivery and treated within 7 working days. If the clarification would be that a failure or incorrect delivery was made because of the company we guarantee a refund or compensation flowers in a larger volume in agreement with the customer. Complaints of orders where the address and/or phone number of recipient is not correct or is not correct are not accepted. The amount of compensation for the unfulfilled or improperly executed order cannot exceed the amount of the payment.

When ordering on our website, you agree to the terms of delivery.